Fritsch PULVERISETTE 19 User Manual download pdf (Page 54)

11 Guarantee terms

As manufacturer, FRITSCH GmbH provides – above and beyond any guar-

antee claims against the seller – a guaranty valid for the duration of two

years from the date of issue of the guarantee certificate supplied with

the device.

Within this guarantee period, we shall remedy all deficiencies due to

material or manufacturing defects free of charge. Rectification may take

the form of either repair or replacement of the device, at our sole discre-

tion. The guarantee may be redeemed in all countries in which this

FRITSCH device is sold with our authorisation.

This guarantee is subject to the condition that the device is operated

according to the instructions for use / operating manual and its intended

use.

Claims against the guarantee must include presentation of the original

receipt, stating the date of purchase and name of the dealer, together

with the complete device type and serial number.

For this guarantee to take effect, the answer card entitled "Securing of

Guarantee" (enclosed with the device) must be properly filled out and

despatched without delay after receipt of the device and be received

by us within three weeks or alternatively, online registration must be

carried out with the above-mentioned information.

The guarantee will not be granted in cases where:

n Damage has arisen due to normal wear and tear, especially for wear

parts, such as: Crushing jaws, support walls, grinding bowls, grinding

balls, sieve plates, brush strips, grinding sets, grinding disks, rotors,

sieve rings, pin inserts, conversion kits, sieve inserts, bottom sieves,

grinding inserts, cutting tools, sieve cassettes, sieve and measuring

cell glasses.

n Repairs, adaptations or modifications were made to the device by

unauthorized persons or companies.

n The device was not used in a laboratory environment and/or has

been used in continuous operation.

n Damage is present due to external factors (lightning, water, fire or

similar) or improper handling.

n Damage is present that only insubstantially affects the value or

proper functioning of the device.

n The device type or serial number on the device has been changed,

deleted, removed or in any other way rendered illegible

n The above-mentioned documents have been changed in any way or

rendered illegible.

Guarantee period

Conditions for claims against the guar-

antee

Reasons for loss of the guarantee

Guarantee terms

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